No matter what size your work force, holidays and sickness can be very costly. This is both in terms of finance and hassle, as well as how smooth the company can run. So how can you achieve the same level of efficiency when people are being ill or heading on holiday so regularly?
One problem with such staff time off is that you often have to let work pile-up or in some cases train up new people just for a very short time. This can be a drain on resources, whilst also in some cases upsetting what can be a delicate balance of office relationships.
However, there are ways around such issues. Whilst it is extremely beneficial for the majority of processes to take place within the workplace, during times when certain staff are away, many things can simply be outsourced. The benefits of such outsourcing are numerous, meaning that you don’t have to waste time training up and also putting trust in brand new staff but at the same time you don’t have to worry about work piling up and important issues being overlooked until it is too late.
For instance, employing call handling at such a time as a secretary or PA might be away means that all the incoming calls are dealt with as efficiently as they can be by people who are already highly trained in the job. In the process you will also save huge amounts of money as call handling and telephone answering services are extremely cheap in comparison. With call answering services you often just pay a small cost to employ the services and then just a very small amount for each call that is answered. So by outsourcing, you don’t complicate your workforce and in turn you may even actually save money rather than spending it.